Case Study: Eko Hotels & Suites, Lagos, Nigeria

Where?

Eko Hotels & Suites is situated in Lagos, the largest city in Nigeria and the commercial hub of West Africa

Lagos is one of the fastest growing cities in the world and also one of the most populous. It is a major financial centre in Africa, and it houses one of the largest and busiest ports on the African continent.

Eko Hotels & Suites has 824 bedrooms, eight restaurants and seven bars. Its conference and banqueting facilities have a capacity of 7,000 seats. Eko Hotels & Suites is known for hosting most of the major events in Nigeria and West Africa.

What?

From conferences to exhibitions and entertainment, to important Government functions, Eko sees millions of people step foot in its hotel throughout the year.

One of its biggest challenges is to maintain clean and refreshing washrooms for such a high number of people, and because it is such a well established hotel, the expectation of creating a good first impression is even higher than usual.

Even with constant cleaning, the washrooms are faced with unpleasant odours resulting from uric acid build up inside the pipes and drains. Due to the volume of foot traffic it has become even more difficult to maintain a proper cleaning schedule in recommended intervals.

How?

A large, busy hotel like this needed a continuous and automated system to keep its washrooms clean at consistent scheduled cleaning intervals.

A large, busy hotel like this needed a continuous and automated system to keep its washrooms clean at consistent scheduled cleaning intervals. Eko Hotels and Suites chose Vectair products managed by Swissmarkk – a service company in Lagos responsible for changing refills at the end of every 30 or 60 day cycle. The number of Eko Hotels and Suites staff assigned to keep the washrooms clean and refreshing was reduced by employing Swissmarkk as its service provider.